Network Essentials is best suited for businesses that need reliable network infrastructure and basic monitoring. You get essential connectivity management to keep your business running smoothly.
Secure Internet is perfect for growing organizations. You unlock essential security features and authentication services to protect your business from cyber threats at the network level.
Designed for security-focused organizations, this package offers enterprise-grade SASE architecture and advanced threat protection from a comprehensive security platform.
Endpoint Secure is ideal for organizations ready to protect and manage user devices. You get comprehensive endpoint protection and user support services to secure your workforce.
Ideal for organizations ready for a complete IT partnership. This package includes full access to KCI's comprehensive support, strategic planning, and enterprise-grade services for total IT management.
Service Features | Network Essentials | Secure Internet | Managed SASE | Secure Endpoint | Complete IT |
---|---|---|---|---|---|
Core Infrastructure | |||||
24/7 Network Monitoring | ✔ | ✔ | ✔ | ✔ | ✔ |
Network Management | ✔ | ✔ | ✔ | ✔ | ✔ |
Managed Wi-Fi | ✔ | ✔ | ✔ | ✔ | ✔ |
Managed Internet Service | ✔ | ✔ | ✔ | ✔ | ✔ |
Server Monitoring | ✔ | ✔ | ✔ | ✔ | ✔ |
Network Security | |||||
MFA / SSO Management | - | ✔ | ✔ | Optional | Optional |
DNS Security | - | ✔ | ✔ | Optional | Optional |
Next-Generation Firewall | - | - | ✔ | Optional | Optional |
Secure Web Gateway | - | - | ✔ | Optional | Optional |
SD-WAN Features | - | - | ✔ | Optional | Optional |
End-User Support | |||||
24/7 Help Desk Support | - | - | - | Optional | Optional |
Endpoint Management | - | - | - | ✔ | ✔ |
EDR / MDR Security | - | - | - | ✔ | ✔ |
M365 Protection | - | - | - | ✔ | ✔ |
Patch & Software Management | - | - | - | ✔ | ✔ |
Strategic Support | |||||
Backup & Recovery | - | - | - | - | ✔ |
Email Security | - | - | - | - | ✔ |
Named Technical Contact | - | - | - | - | ✔ |
Quarterly Business Reviews (QBRs) | - | - | - | - | ✔ |
Strategic IT Planning | - | - | - | - | ✔ |
Besides the fact that KCI is your HQ for comprehensive IT solutions under one roof to connect, protect, and power your business...
Whether you’re starting with essential coverage or aiming for full enterprise protection, our packages can grow and adapt alongside your business and financial goals.
Access a team of seasoned IT professionals who know your systems, understand your challenges, and are ready to resolve issues quickly—day or night.
Predictable monthly pricing with no hidden fees. Plus, we’ll work with you to customize a package that delivers the performance, security, and reliability you need—without stretching your budget.
Whether you’re starting with essential coverage or aiming for full enterprise protection, our packages can grow and adapt alongside your business and financial goals.
Access a team of seasoned IT professionals who know your systems, understand your challenges, and are ready to resolve issues quickly—day or night.
Predictable monthly pricing with no hidden fees. Plus, we’ll work with you to customize a package that delivers the performance, security, and reliability you need—without stretching your budget.
5924 Caldwell Park Drive
Harrisburg, NC 28075
10715 David Taylor Drive
Charlotte, NC 28262
704-456-1980
Sales@kcillc.com