Our Packages

Flexible IT solutions for your network, servers, and desktops.

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Choose your network foundation first

Network & Infrastructure Services

Network Essentials

Foundation Infrastructure | Core Network Management

Network Essentials is best suited for businesses that need reliable network infrastructure and basic monitoring. You get essential connectivity management to keep your business running smoothly.

 

  • Key Features:

  • 24/7 Network Monitoring
  • Managed Wi-Fi
  • Managed Internet Service
  • Server Monitoring
  • Network Management

Secure Internet

Enhanced Network Security | Essential Security Layer

Secure Internet is perfect for growing organizations. You unlock essential security features and authentication services to protect your business from cyber threats at the network level.

 

  • Key Features:

  • All Network Essentials features
  • MFA / SSO Management
  • DNS Security
  • Enhanced Threat Protection

Managed SASE

Complete Network Security | Advanced Security Architecture

Designed for security-focused organizations, this package offers enterprise-grade SASE architecture and advanced threat protection from a comprehensive security platform.

  • Key Features:

  • All Secure Internet features
  • Next-Generation Firewall
  • Secure Web Gateway
  • SD-WAN Features

Endpoint & Enterprise Services

Add user-focused protection and strategic IT management

* Requires a Network Foundation from above + adds these services

Secure Endpoint

User Device Protection | Endpoint-Focused Security

Endpoint Secure is ideal for organizations ready to protect and manage user devices. You get comprehensive endpoint protection and user support services to secure your workforce.

 

  • Key Features:

  • 24/7 Help Desk Support
  • Endpoint Management
  • EDR / MDR Security
  • M365 Protection
  • Patch & Software Management

Complete IT

Full IT Partnership | Strategic IT Management

Ideal for organizations ready for a complete IT partnership. This package includes full access to KCI's comprehensive support, strategic planning, and enterprise-grade services for total IT management.

  • Key Features:

  • All Endpoint Secure features
  • Named Technical Contact
  • Quarterly Business Reviews
  • Strategic IT Planning
  • Backup & Recovery
  • Email Security
BOOK A MEETING

Package Comparison

packages
Service Features Network Essentials Secure Internet Managed SASE Secure Endpoint Complete IT
Core Infrastructure
24/7 Network Monitoring
Network Management
Managed Wi-Fi
Managed Internet Service
Server Monitoring
Network Security
MFA / SSO Management-OptionalOptional
DNS Security-OptionalOptional
Next-Generation Firewall--OptionalOptional
Secure Web Gateway--OptionalOptional
SD-WAN Features--OptionalOptional
End-User Support
24/7 Help Desk Support---OptionalOptional
Endpoint Management---
EDR / MDR Security---
M365 Protection---
Patch & Software Management---
Strategic Support
Backup & Recovery----
Email Security----
Named Technical Contact----
Quarterly Business Reviews (QBRs)----
Strategic IT Planning----

Why Choose a KCI Package?

Besides the fact that KCI is your HQ for comprehensive IT solutions under one roof to connect, protect, and power your business...

FLEXIBLE SCALING

Whether you’re starting with essential coverage or aiming for full enterprise protection, our packages can grow and adapt alongside your business and financial goals.

EXPERT SUPPORT

Access a team of seasoned IT professionals who know your systems, understand your challenges, and are ready to resolve issues quickly—day or night.

CONTROL COSTS

Predictable monthly pricing with no hidden fees. Plus, we’ll work with you to customize a package that delivers the performance, security, and reliability you need—without stretching your budget.

US BASED SUPPORT

Whether you’re starting with essential coverage or aiming for full enterprise protection, our packages can grow and adapt alongside your business and financial goals.

RAPID RESPONSE TIMES

Access a team of seasoned IT professionals who know your systems, understand your challenges, and are ready to resolve issues quickly—day or night.

PROVEN TRACK RECORD

Predictable monthly pricing with no hidden fees. Plus, we’ll work with you to customize a package that delivers the performance, security, and reliability you need—without stretching your budget.

Let’s Build Something Together.
kci diamond

HEADQUARTERS

5924 Caldwell Park Drive

Harrisburg, NC 28075

SERVICE CENTER

10715 David Taylor Drive

Charlotte, NC 28262

PHONE NUMBER

704-456-1980

 

EMAIL ADDRESS

Sales@kcillc.com